Recruiting and developing a capable workforce: Translation of the Allied Health Capability Framework into practice

Ms Merridy Moore1, Ms Rebecca  Tivendale1, Ms Claire Moody1, Ms Julia Blackshaw1

1Western Health, St Albans, Australia



Since its release in 2014, Western Health has worked to translate the Allied Health: Credentialing, Competency and Capability Framework into practice.  The aim of this paper is to describe and evaluate the process of implementing the Allied Health Capability Framework at Western Health.


The Allied Capability Framework was implemented at Western Health. A number of packages have been developed including a recruitment suite utilising revised position descriptions, behavioural interview questions and a reference checking form that incorporates capability based questions.  Self-assessment tools have been mapped and implemented to assist staff to reflect on their capabilities and develop relevant performance goals.  Staff perception of the tools have been evaluated via survey and utilised to further improve these packages.


Results have indicated that whilst staff report the self-assessment tools are time consuming to complete they find them especially valuable when they have goals around career progression between grades.  Allied Health Managers report the recruitment suite has improved the quality of interviewing and reference checking.  Further formal results will be discussed.

Significance of the findings to allied health:

Western Health is among the first healthcare organisations to implement the Allied Health Competency, Credentialing and Capability Framework in its entirety.  This paper will discuss the implementation of the capability framework. We will demonstrate the impact of this framework on clinicians in practice and how it can be used to recruit and develop a capable workforce.


Merridy trained as a Speech Pathologist in Newcastle, NSW; has a Graduate Certificate in Healthcare Management and is very close to completing her MBA through Victoria University. She has worked within Australia and internationally in clinical and management positions and is currently working as the Manager of ASPIRE, a department focussed on workforce, education and research for Allied Health and Community Services at Western Health.